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FREQUENTLY ASKED QUESTIONS

I have scheduled my first massage. What will happen at my first visit?

How can I expect to feel after my massage?

What should I do when I get home?

How long will it take to get the desired benefits from massage?

I have sensitive skin and/or food allergies. What if I experience an allergic reaction to the oil or lotion used?

Will I have to take my clothes off?

How do I know if massage is right for me?

Is there a medical basis for massage?

What's the difference between the different types of massage available?

Which type of massage is right for me?

Will it hurt?

Do I need my doctor's approval?

What about my privacy?

Will my massage fee be covered by my health insurance?

How can I schedule an appointment?

Can I get a same-day appointment?

What if I need to reschedule my appointment?

How can I pay for my massage?

I have scheduled my first massage. What will happen at my first visit?

BEFORE YOUR MASSAGE
When you arrive at my office, you will complete a client history form (link to sample). We will review the information on your form together and discuss your present and past activities, injuries, and surgeries. I may ask you to perform simple activities like turning your head to identify restrictions in joint movement.

THE MASSAGE SESSION

I will deliver the massage, During the massage, I will check in with you to ensure that the pressure applied is within your comfort zone and adjust the pressure as needed. 

I may slowly and gently move your arms, legs, and neck to place them in the best position for massage. I may also ask you to perform movements of your arms, legs, or neck to facilitate relaxation of muscles and release of restrictions.

AT THE END OF THE MASSAGE SESSION

i will bring you a glass of water and ask you how you are feeling.  I will ask you to repeat the range of motion activities that you performed before the massage (if any) to assess improvement.  I will review your daily activities and suggest modifications and stretches to help you sustain the impacts of your massage.

How can I expect to feel after my massage?

Clients have reported these responses after their massage:

What should I do when I get home?

If you have any questions, please do not hesitate to discuss them with your therapist. Also, please feel free to ask your therapist to adjust their massage for additional pressure or lighter pressure.

How long will it take to get the desired benefits from massage?

That depends on your symptoms and overall condition. With most clients, I usually recommend an initial series of 4 to 6 sessions. You and I jointly assess your progress at the beginning and end of each massage session and tailor the number of sessions to your unique response and situation.

I have sensitive skin and/or food allergies. What if I experience an allergic reaction to the oil used during the massage?

To protect you and prevent such occurences, at your first visit we will discuss any allergies you have.  I will use a lotion that meets your needs.

Will I have to take my clothes off?

You will need to remove clothes to give access to areas being massaged. You can wear undergarments if that is your preference. Remember that your body will be completely covered during the massage, with the exception of the specific area being massaged.

How do I know if massage is right for me?

Throughout history, massage has been used to address a wide variety of symptoms. Chances are that you too will be able to take advantage of these benefits.

Is there a medical basis for massage?

Yes. A growing base of research has shown that massage is therapeutic, healing, and non-invasive.

What’s the difference between the types of massage available?

In Swedish massage, a variety of strokes are applied with the hands to broad areas of soft tissue. Swedish massage can be superficial or deep, depending on the degree of pressure applied.

In deep tissue massage, the therapist uses the elbow, thumb, reinforced fingers, or forearm to apply deep pressure in specific areas of tight muscle.

Trigger point massage is even more focused than deep tissue massage. Trigger points are very small (less than ½”) areas of tightness in muscle tissue. I use my thumb or fingers to apply deep pressure on the trigger points to release them.

Accelerated Recovery Therapy is completely different from the above massage types, with completely different goals and unique strokes. Accelerated Recovery Therapy focuses on reducing swelling and nerve firing rather than relaxing tight muscles. The strokes used PRODUCE NO DOWNWARD PRESSURE, or PAIN.

Which type of massage is right for me?

This depends on what you want to get from your massage and your level of comfort with  massage pressure. We will jointly reach a decision before the massage, during the massage I will check in with you to ensure that you are comfortable, and make adjustments based on your feedback.

Will it hurt?

This, too, depends on what you want to get from your massage. Massage to reduce pain or improve motion may produce pain.

You will experience this pain in very limited, specific areas only, for very short periods of time, for the sole purpose of relaxing tight muscles.  I will check in with you frequently to ensure that any pain you experience does not exceed your comfort level.

If you want a pain-free, relaxation massage, we can accommodate you.

Do I need my doctor’s approval?

If you are under a doctor ’s care, you should always check with your doctor.  We will be happy to work with physicians or other health care professional. We continuously collaborate with other health care professionals.

What about my privacy?

All the information you provide before, during, and after your massage sessions is kept completely confidential. Advance written consent must be provided before I discuss your situation with any health care professional.

Will my massage fee be covered by my health insurance?

Check with your Insurance company. Policies differ from one company to the next. Also, check with your place of employment to determine if they offer Flexible Spending Accounts (FSAs). FSAs enable participants to lower their before-tax income by setting aside a specific part of their income for health care costs not covered by insurance.

How can I schedule an appointment?   

Call 410-207-0579 or email me at newkirk@touchpower.us. Your call or email will be answered within 24 hours.

Can I Get a Same-Day Appointment?

Appointments generally need to be scheduled at least 24 hours in advance. If you call by 12 noon on weekdays, an appointment may be available.

What if I need to reschedule my appointment?

As soon as you know that you need to reschedule, call 410-207-0579.

At least 24 hours notice is required to reschedule or cancel an appointment. Should you miss an appointment or call to reschedule with less than 24 hours notice, TouchPower will follow this procedure:
1ST OCCURRENCE: No charge will be made.
2nd OCCURRENCE WITHIN 3 MONTHS: Client will pay a 1/2-fee for the missed session. Subsequent appointments will be scheduled with a credit card reservation.
3rd OCCURRENCE WITHIN 3 MONTHS: The fee will be charged to the client's credit card.

These exceptions to the above policy will be honored:

ILLNESS: If you are sick with a fever, gastrointestinal virus, the flu, or other ailments.
EMERGENCIES: Sudden illness in a family member in your care, traffic jams, same-day changes in work demands.
WEATHER: When you do not feel safe driving due to wintry weather.

How can I pay for my massage?

You can pay by cash, check, or credit card (Visa, Mastercard, American Express). There is a $30 fee for returned checks.